In this video, you'll learn how to process a Stop Payment request.
Start by accessing the Stop Payments workspace from the Payments & Transfers menu.
Next, select the Add New Stop Request link.
Required fields are marked with a red asterisk.
To choose your From Account, you can either search for the desired account here, or use the dropdown to choose from a list of your accounts.
Enter the individual Check Number or Range of check numbers for the checks you wish to stop.
Use the Stop Duration dropdown to select a period of time during which the stop will be in effect—either 6 months or 1 year.
You can enter the Payee Name and a Memo, but this information is not required.
Enter the dollar amount of the check you want to stop.
Use the Stop Reason dropdown to choose the reason for stopping the payment—for example, Lost.
If you have multiple stop payments to submit, you may use the Add button to enter the desired amount of stops on one entry screen.
After you've completed all required fields, click Save.
You'll see the Stop Payments submission appear along the top of the widget with details of the Stop Request.
You'll also see the request in the list view, where you can use the Actions menu to perform other actions.
Thanks for watching this video, where we've reviewed how to process a Stop Payment request.
